Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you use EXOP Trade, we may collect information that you voluntarily provide to us, including:

• Account Information: If you create an account, we collect your email address, username, and any other information you choose to provide.
• Watchlist and Preferences: We collect information about your watchlist selections, portfolio tracking preferences, and app settings.
• Communication Data: If you contact us, we collect the information you provide in your messages, including your name, email address, and the content of your communication.

1.2 Automatically Collected Information

When you use the Service, we may automatically collect certain information, including:

• Device Information: Device type, operating system, device identifiers, and browser type.
• Usage Data: Information about how you interact with the Service, including pages visited, features used, and time spent on the Service.
• Technical Data: IP address, access times, and error logs.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve the Service, including personalized features like watchlists and portfolio tracking.
• Communication: To respond to your inquiries, provide customer support, and send you service-related communications.
• Analytics: To understand how users interact with the Service and to improve user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect the security and integrity of the Service and prevent fraud or abuse.

3. Data Sharing and Disclosure

3.1 No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating the Service, including:

• Cloud hosting and data storage providers
• Analytics and monitoring services
• Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and update your personal information. You can do this by accessing your account settings or by contacting us directly.

6.2 Deletion

You may request deletion of your account and associated personal information by contacting us. We will honor your request, subject to our legal obligations to retain certain information.

6.3 Opt-Out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages or by contacting us directly.

6.4 Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your usage of the Service. These technologies help us:

• Remember your preferences and settings
• Analyze how you use the Service
• Improve the Service's functionality and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

8. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

EXOP Trade is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• General Inquiries: [email protected]